Setting up primary data for ShoppingHub
- UpdatedJul 31, 2025
- 2 minutes to read
- Zurich
- Sourcing and Procurement Operations
Create primary data of your suppliers and office locations that your suppliers deliver to. Define your product catalog with data of your product categories, product models, and supplier products. Define shopping controls to control the supplier product visibility to your employees.
Related Content
- Install Sourcing and Procurement Operations
Install Sourcing and Procurement Operations and its dependent applications from the ServiceNow Store.
- Configure punchout for third-party site purchases
Set up punchout configuration to allow shoppers or employees to make third-party site purchases.
- Customize your top suppliers on Shopping Hub
Personalize the list of suppliers to see on your Shopping Hub homepage. Update your list with the change in your preferences anytime.
- Configure conditions for merging purchase requisitions
Configure the conditions under which the purchase requisitions (PR) should be merged.
- Service portal configuration for ShoppingHub
As an admin, you can configure your service portal such that shoppers who are on the portal can quickly access ShoppingHub and even view purchasing and approval to-dos assigned to them.
- Install ShoppingHub Mobile
Install the Shopping Hub Mobile application from the ServiceNow Store.
- Advanced Work Assignment for Source-to-Pay Operations
Use the Advanced Work Assignment for Source-to-Pay Operations feature to automatically assign work items to agents based on availability and capacity.
- Application plugin installation sequence in Sourcing and Procurement Operations
The following table lists the Sourcing and Procurement Operations (SPO) plugins, their installation sequence, high-level descriptions, and dependencies.
- Using Shopping Hub
Use the Shopping Hub module to request pricing or place an order for products and services. You can also request for products or services that you don’t see in the catalog, revise, replace, or return your ordered products and services, customize your top suppliers, work on your to-dos, and much more.
- My purchases on Shopping Hub
As a shopper, you can view all the purchases made from your shopping account by selecting My purchases from your Shopping Hub profile.