Configuring Healthcare CMMS to set medical devices out-of-service

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • You must perform the configurations tasks to enable clinical engineers to complete the out-of-service requests for the medical devices.

    Important:
    Healthcare Computerized Maintenance Management System is now deprecated and no longer supported or available for new activation. For details on the deprecation process, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

    To use maintenance and servicing workflows or inventory and management workflows, please see Clinical Device Management.

    Table 1. Medical device out-of-service requests configuration tasks

    Task

    Description

    Configuring playbooks to set medical devices out-of-service.

    Configure a playbook to provide step-by-step guidance to setting medical devices out-of-service.

    Configuring the process for submitting medical device out-of-service requests for medical devices.

    Configure the process for submitting requests to set medical devices out-of-service from the service portal of your healthcare organization.