Submitting ServiceNow IT service requests from EMR systems

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Report any issues with your EMR system by submitting ServiceNow IT service requests.

    As a user with the sn_ind_rmt_help.requester role, you can submit and monitor a ServiceNow IT service request from within your EMR system. An administrator specifies the service fulfillment method of an IT service request. For more information, see Setting up the ServiceNow IT service request fulfillment process for EMR systems.