Install Healthcare Computerized Maintenance Management System

You can install the Healthcare Computerized Maintenance Management System (Healthcare CMMS) application (sn_hcls_cmms) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.

Before you begin

Important:

Healthcare Computerized Maintenance Management System is now deprecated and no longer supported or available for new activation. For details on the deprecation process, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

To use maintenance and servicing workflows or inventory and management workflows, please see Clinical Device Management.

• Confirm that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see Get entitlement for a ServiceNow product or application.

Role required: admin

About this task

The following items are installed with Healthcare CMMS:

• Roles
• Tables
• Plugins
• ServiceNow Store applications
• Business rules

For more information, see Components installed with Healthcare Computerized Maintenance Management System.

Procedure

1. Navigate to All > System Applications > All Available Applications > All.
2. Find the Healthcare Computerized Maintenance Management System application (sn_hcls_cmms) using the filter criteria and search bar.

   You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.

   Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

3. Select Install.