Organizing your healthcare organizations for Healthcare Operations Core

  • Release version: Zurich
  • Updated March 12, 2026
  • 1 minute to read
  • Properly organize your healthcare organizations to reflect your team hierarchies.

    In Healthcare Operations Core, healthcare organizations typically exist in a multi-level hierarchy.

    The Healthcare Operations app menu shows one example of what this structure might look like within your healthcare organization.

    Healthcare Organizations app menu in Healthcare Operations Core.

    Healthcare organizations use the child organization-related list to display their direct child organizations.

    The Business locations served value determines how you track the relationship between requesting and fulfilling healthcare organizations. You can set hierarchy or relationship-based support criteria for your healthcare locations.

    The following are all Healthcare organizations related lists and their features:

    • Child organization - select New in the child organizations related list to add a new child organization to the current healthcare organization record. When a healthcare organization is created, the value it lists for Parent organization indicates who the parent organization will be.
    • Members – Displays all members of this organization. Select Edit to add, remove, or alter the responsibilities of members.
    • Case opened by members – Displays all cases currently opened by members of this organization.
    • Healthcare locations – Displays all associated healthcare locations with this healthcare organization. Select Edit manage these associations.
    • Assignment groups – Displays all associated assignment groups.
    • Available services – Displays all available services within this organization.
    • Service organization customer criteria – Displays which customers are serviced by this healthcare organization.