Example - Create a department

Explore how a department is created under an existing hospital for Healthcare Operations, under which department organization teams can then be created.

Before you begin

Role required: admin

About this task

Scenario: Armand, a ServiceNow administrator for a hospital, needs to set up a pediatrics department at Alectri Santa Clara hospital. Armand creates the department within the hospital in ServiceNow so it is ensured that all related entities inherit the correct organizational structure and permissions.

Procedure

1. Navigate to All > Healthcare Operations > Healthcare organizations > All.
2. Select New.
3. Fill in the following fields.
   • Name - Enter Pediatrics Alectri Santa Clara.
   • Organization type - Select Healthcare Department.
   • Parent organization - Select the parent hospital created in Example - Create a hospital, Alectri Santa Clara.
4. Select Submit.

Result

The Pediatrics Alectri Santa Clara Department has been created under the parent hospital Alectri Santa Clara. Armand can then repeat this process for all other departments within this hospital as needed.