Configure the abstract case type for Healthcare Operations Core case types

Extend the Healthcare Operations case [sn_hco_case] to create custom case types for use with Healthcare Operations Core and related plugins by creating a child table from the Healthcare Operations Core case type.

Before you begin

Role required: admin

Procedure

1. Navigate to All > System Definition > Tables.
2. Select New.

   

3. Set Extends table to Healthcare Operations Case [sn_hco_case].
4. Fill in the other fields as needed.
   For information on these fields, see Create a table in the ServiceNow platform documentation.
5. Click Submit.

   Note: To add a field to the extended child tables, refer to the Add and customize a field in a table in the ServiceNow platform documentation.