Configuring Healthcare CMMS to set medical devices in-service

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • You must perform the configurations tasks to enable clinical engineers to complete the medical devices in-service requests.

    Important:
    Healthcare Computerized Maintenance Management System is now deprecated and no longer supported or available for new activation. For details on the deprecation process, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

    To use maintenance and servicing workflows or inventory and management workflows, please see Clinical Device Management.

    Table 1. Medical device in-service requests configuration tasks

    Task

    Description

    Configure a playbook to set medical devices in-service.

    Configure a playbook to provide step-by-step guidance to set the medical devices in-service.

    Configure the risk assessment questionnaire to set medical devices in-service.

    Configure the risk assessment questionnaire for all the medical devices in-service within a medical device model by using a risk assessment methodology.

    Configure the process for creating medical devices included in medical device in-service requests.

    Use scripted extension points to decide what medical devices are created after an medical device in-service request for a medical device is submitted.

    Configure the process for submitting requests to set medical devices in-service

    Configure the process for submitting requests to set the medical devices in-service from the service portal of your healthcare organization.