Administering emails in Configurable Workspace

Xanadu ServiceNow AI Platform user interface
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xanadu
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en-US
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Xanadu ServiceNow AI Platform user interface
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platux
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platux
workflow
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  • Administering Activity stream for Configurable Workspace
  • Configure Activity stream
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  • Administering emails in Configurable Workspace
  • Set up email templates in Configurable Workspace
  • Set up email templates on the record page
  • Set up response templates in Configurable Workspace
  • Customizing Configurable Workspace with declarative actions
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  • Resize all record page modals in Configurable Workspace
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  • Keyboard and mouse device shortcuts for adding email recipients
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Administering emails in Configurable Workspace

  • Release version: Xanadu
  • Updated June 16, 2026
  • 1 minute to read

    • Administer email features that aren't configured in UI Builder with components.

    Set up email templates in Configurable Workspace
    Use email templates to quickly create emails for common issues.
    Set up response templates in Configurable Workspace
    Enable response templates in journal fields.
    Back to home page