Icon Link widget

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Link to any other item. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

    Configure Icon Link widgets to link to a specific URL, page within the portal, or a specific category in the knowledge base or the service catalog.

    Figure 1. Icon Link widget
    Icon Link widget

    Instance options

    Table 1. Instance options fields
    Field Description
    Title Name of the icon link. Choose something that defines what the widget is linking to.
    Glyph Icon for the widget.
    Bootstrap class name Use concurrently with page or theme level CSS.
    Type Defines what the widget links to. The fields that appear on the form vary depending on which option you select. Choose from:
    • Page: Another page in the Service Portal
    • URL: Link to an external website.
    • Catalog category: Link to a specific catalog category within the service catalog.
    • Catalog item: Link to a specific catalog item.
    • KB topic: Link to a KB topic page.
    • KB article: Link to a KB article by number.
    • KB category: Link to a specific KB category within the knowledge base.
    Page Page within the portal that you want to link to. This field varies depending on the Type you choose.
    Bootstrap color Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list.
    Template The appearance of the link icon widget. Choose from:
    • Top icon
    • Circle icon
    • Color box