Operational Technology Knowledge Management roles

You can assign Knowledge Management roles to your Operational Technology Knowledge Management users.

The following table lists the Knowledge Management roles that you can assign to your users so that they can access Operational Technology Knowledge Management capabilities.

Table 1. Knowledge Management roles applicable to Operational Technology Knowledge Management

Role	Description
knowledge	The knowledge role can contribute to the default knowledge base and access the Knowledge application menu. The knowledge role is a fulfiller role and not a requester role. Note: Requesters can view, comment, and give feedback to the knowledge articles. However, a requester can’t create or edit articles.
knowledge_manager	The knowledge manager can perform administrative functions for the knowledge bases that they manage, such as defining the categories, pinning the important articles, and approving the changes to the articles. Users selected as managers of a knowledge base receive this role automatically. Note: The knowledge role comes as a subordinate role.
knowledge_admin	The knowledge administrator can perform all the administrative tasks that are associated with maintaining the Knowledge Management system. Note: A user selected as a knowledge admin can make changes to all the knowledge bases except the scoped knowledge base. The knowledge role comes as a subordinate role.