Assign Pre-import OT Worksheet Entry Review roles

  • Release version: Yokohama
  • Updated July 8, 2025
  • 1 minute to read
  • Assign roles to the users  or user groups so that you can manage the Service Graph Connector for Microsoft Excel staging table and ETL.

    Before you begin

    Role required: admin

    About this task

    Users with the roles that are listed in the following table can use the Operational Technology Manager application.

    Role Description
    OT Staging User [ot_staging_user] Can create, edit, and view records in the staging table.
    CMDB Inst Admin [cmdb_inst_admin] Can view and edit ETL.
    OT Excel Import User [ot_excel_import_user] Can create, edit, and view Import Tasks. This is the minimum role to perform Excel SGC imports via Import Tasks. This role contains ot_staging_user.
    CMDB OT Editor [cmdb_ot_editor] Can view and reassign Excel SGC Remediation Tasks. Needs additional ot_staging_user role to perform Remediation Tasks.
    CMDB OT Admin [cmdb_ot_admin] Can perform both Import and Remediation Tasks. This role contains both ot_excel_import_user and cmdb_ot_editor.

    Procedure

    Assign roles to users and groups by using the ServiceNow AI Platform user administration feature.
    TaskUser administration feature
    Assign a role to a user See Assign a role to a user.
    Assign a role to a group See Assign a role to a group.