Quality issue management data model
The quality issue management (QIM) framework enables OEMs for documenting non-conformance, evaluating their effects on assets and customers, conducting root cause analysis, and implementing corrective, containment, and other remediation actions.
The QIM brings together quality data, workflows, and stakeholders into a single system of record. This approach boosts transparency, speeds up resolutions, increases accountability, and supports continuous improvement efforts.
The QIM involves the following tasks:
- Issue detection and logging
- Root cause analysis
- Corrective and Preventive Actions (CAPA)
- Outcome monitoring
- Documentation