Update or delete a service record

Review, update, or delete a service record by using the Telecommunications Network Inventory application.

Avant de commencer

Role required: sn_ni_core.inventory_admin, sn_ni_core.inventory_agent

Pourquoi et quand exécuter cette tâche

This task enables you to review, update, or delete a record of any business, application, technical service, or business application.

Procédure

1. Navigate to Workspaces > Network Inventory Workspace.
2. Select the list icon (), and then go to Inventory number allocation.
3. Select one of the following items of the inventory number allocation:
   • Business services
   • Application services
   • Technical services
   • Business applications
4. Select a record that you want to update from the displayed list of the item.
   To delete a record, do the following actions:

   1. Select the options icon () icon.
   2. Select Delete.
      Remarque :

      The warning window shows the list of the topics that are affected due to this deletion.
   3. Select Delete to delete the record or select Cancel to cancel the deletion.
5. On the Details tab, update the general information.
   To update the related tabs that are associated with this item, select the tab that is designated for that purpose. For example, if CMDB 360 Data is a related tab for the business application, navigate to that tab to make the updates.
6. Change the value of the field that you want to update in the Detail Tab form.
7. Select any related tab of the opened item.
8. In the related tabs, you can do the following tasks:
   • View the existing related tab record details.
   • Select the existing record and update the fields.
   • Create another record of the related tab by selecting New. When selecting the New button in the related tab, a form in the related tab appears. On the form, fill in the fields and select Save The new record is automatically associated with the opened item of the inventory number allocation.
9. Select Save.
   The fields and the records list are updated.