Move Management
Summarize
Summary of Move Management
The Move Management workspace within Workplace Central allows ServiceNow customers to efficiently monitor multiple workplace moves. It enables the creation of move projects to track the progress of various move requests, scheduling them according to planned dates and applying filters such as location and space type for better organization.
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Key Features
- Move Project Creation: Group and track move requests by setting specific filter conditions (e.g., workplace location, campus).
- Move Scheduler View: Visual representation of requests in a calendar format, showing their states and scheduled dates.
- Request Management: Ability to fulfill move requests using the Workplace Move Management tool, with detailed tracking of active projects and requests.
- Metrics Monitoring: Overview of active projects, tasks, and the number of planned versus unplanned requests.
- Visual State Tracking: View the current state of requests, allowing prioritization of tasks based on urgency and completion status.
Key Outcomes
By utilizing the Move Management workspace, customers can expect streamlined management of workplace moves, improved prioritization of requests, and better visibility into the progress of move tasks. This results in enhanced operational efficiency and an organized approach to fulfilling employee move requests effectively.
Monitor multiple workplace moves at a time seamlessly using the Move Management workspace in the Workplace Central. Create move projects to track the progress of move requests.
The Move management workspace enables you to schedule moves as per their planned date. You can create a move project and group move requests using different filter conditions, such as, workplace location, campus, space type or more.
A Move project enables you to logically group move requests that match conditions specified by you. You can view all the move requests that matched the conditions under a single move project.
- Create a move project and specify condition filters to group move requests that match the condition. You can use conditions such as workplace location, space type, campus, requested move date, assignment group or more.
- In the project, work on the requests that matched the condition.
- View details of the move requests in the project in a calendar view. The request is displayed as a bar spread across the expected start and the due date.
- View the number of days available for a request to be fulfilled, the start and end date of the request, the assigned user to the request and more.
- Schedule the requests to another date by dragging across the calendar if necessary.
If you’re working on multiple move projects, you can monitor various metrics related to move requests, such as, the number of active projects, move tasks, number of planned and unplanned requests using the Move Management workspace.
- Create a move project to track multiple move requests at a time. Specify conditions such as building, assignment group, space type and more based on which the move requests must be grouped.
- Track the number of active move projects created that are created by you.
- View the number of move requests associated with the move projects.
- Track the number of workplace move tasks created to implement the move requests.
- View the number of planned and unplanned move requests currently created in the application. You can know which requests you can actively work on
- Visualize the current states of move requests. Track which requests are complete and which ones aren’t. Based on the state, you can work on any requests that requires attention.
- You can also visualize each move project that you’re working on. Each project is displayed based on the number of move cases assigned to the move project.
For more information about the Move management workspace, refer to Move management key features and actions.