Unified content management

The Unified content management application is a centralized repository of frameworks, citations, metric definitions, and emission factors. Using this application accelerates the adoption of operational sustainability frameworks.

You can install Unified content management from the ServiceNow Store. After installation, you can launch the application by selecting the Unified content management icon ().

Frameworks and regulations

The application contains the following frameworks and regulations.

• Global Reporting Initiative (GRI)
• Sustainability Accounting Standards Board (SASB)
• Task Force on Climate-related Financial Disclosures (TCFD)
• United Nations Sustainable Development Goals
• SustainableIT.org (Available on version 18.0.3)
• European Sustainability Reporting Standards (ESRS/CSRD) (Available on version 18.0.3)
• The International Sustainability Standards Board (ISSB) (Available on version 19.1.0)
• IFRS Sustainability Disclosure Standards (ISSB) (Available on version 19.1.0)

Remarque :

The list of frameworks supported isn’t exhaustive and may evolve over the future releases.

Emission factors

An emission factor is a coefficient that quantifies the emissions released per unit of activity or output. It is used extensively in environmental science, engineering, and regulatory contexts to estimate the amount of pollutants or greenhouse gases emitted into the atmosphere from various sources. The Unified content management also contains several emission factors. For more information on emission factors, refer to Emission factor library.

Emission factors are sourced from certain standard content providers. These content providers publish the emission factors for a variety of industries and geographies. As an ESG administrator, while you can create your own emission factor to calculate your emissions, you can also use the emission factors provided through the Unified content management application. Using the emission factors through the Unified content management application saves your time and effort. The following emission factors are provided by this application.

• eGRID
• GHG Emission Factors by US EPA
• UK GHG factors (From DEFRA and DESNZ)
• US Environmentally-Extended Input-Output (USEEIO)

You can activate or update the ones that meet your requirement. Whenever there is a latest version of the emission factors available, you can update it using the Unified content management application.

Remarque :

Selecting the information icon on any tile displays the description of the framework or the emission factor.

Benefits of the Unified content management application

The following are the benefits of the Unified content management application:

• Provides the ability to choose the framework you want to use.
• Facilitates the alignment of the metric definitions with the relevant citations from different frameworks. This helps achieve interoperability between citations of different frameworks and ensures consistent reporting of operational sustainability performance across various standards and regulations.
• Enables you to choose the citations that are associated with a particular framework and install them in the active state in your instance.
• Allows the installation of the metric definitions, which are associated with the citations, in the inactive state.
• Eliminates the need to manually create the metric definitions.
• Enables the users to edit the metric definitions.
• Aims to integrate updates as they become available and are listed in the versions under the respective frameworks and regulations.

Workflow of the Unified content management application

The following figure displays the life cycle of the Unified content management application.

For more information see, Activate or update a framework and install citations using the Unified content management.