Set up the Importance and Impact Tolerance Rating Scale

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Set up the Importance and Impact Tolerance Rating Scale in the Operational Resilience application so that you can define new parameters for your business services.

    Before you begin

    Role required: sn_oper_res.admin

    About this task

    Define new parameters such as importance, impact tolerance, impact tolerance icon and its color, minimum and maximum tolerance value, and the tolerance order for your business service. When the options in the sn_grc_choice table are set as choice_category=opres_asmt_rating and set=operational_resilience, the Operational Resilience application delivers the following default importance rating scales. This task is optional.
    Table 1. Default importance rating scales
    Importance Impact tolerance Impact tolerance icon Minimum-maximum score Order
    1—Most critical 1 Day flag-fill 76—100 10
    2— Somewhat critical 2 Days triangle-exclamation-fill 51—75 20
    3—Less critical 3 Days binoculars-fill 26—50 30
    4—Not critical 4 Days circle-check-fill 0—25 40

    When a new questionnaire template is created, the application clones the default rating scale to it​.

    A user with the sn_oper_res.admin role can change the rating scale for the individual templates.

    Procedure

    1. Navigate to All > Operational Resilience > Admin > Importance and Impact Tolerance Rating Scale.
      You see the default importance and impact tolerance rating scales as shown in the following example.
      Figure 1. Importance and Impact Tolerance Rating Scales module
      Importance and Impact Tolerance Rating Scales module.
    2. Click New.
      You can define new parameters such as the importance, impact tolerance, impact tolerance icon and its color, minimum and maximum tolerance value, and the tolerance order for your business service.
    3. On the form, fill in the fields and click Submit.
      For a description of the field values on the Rating Scale New Record form, see Rating Scale New Record form.