Search for a campus, building and a space using AI Search

The AI search capability in Workplace Service Delivery for Mobile provides AI contextual search for campuses, buildings, floors, and spaces.

Before you begin

Role required: sn_wsd_core.workplace_user

About this task

Ensure that you have installed and configured AI search for Workplace Service Delivery for Mobile before searching for a campus, building, or space using AI search.

Procedure

1. Login to Workplace Service Delivery for Mobile mobile.
   The Welcome page appears.
2. In the search box, search for a campus or building or a space.
   For example, search for a campus (Demo Campus).
3. On selecting a campus, the campus details appear.
4. Click See spaces user is directed to select a floor.
5. Select a floor to see the spaces on the floor.
6. Select a space and click Submit to reserve the space.
7. Click Get Directions for getting directions in a workplace.
   Note:

   The Get Directions option appears only if the workplace has a floor map and you have configured a map provider (Indoor Mapping or Mappedin) in the Map Properties. For more information, see Get directions to a workplace and Customize the map properties.

Result

AI search provides better search results based on the following.

• Recent and popular searches: When tapping the search bar, search results are personalized and based on your recent browse history.
• Auto-correct typos: Misspelt words are automatically corrected while entering the search key terms.
• Synonym handling: The search engine looks for synonyms from the search key terms and shows the search results accordingly. For example, type 'Building A', AI searches for Building A as well as all floors that belong to Building A.

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