Assign roles to UR users

Roles control access to features, capabilities, and data in the Universal Request application.

Before you begin

Role required: admin

Before you can assign roles to your users, make sure that users and groups have already been configured. For more information, see Configure users and groups.

About this task

You can assign roles to individual users or groups. Apply roles to groups and the members of those groups inherit those roles. Universal Request application provides a list of default roles and groups that can be used by your organization. For more information, see Universal Request roles and groups.

Procedure

• You can assign roles to users and groups using guided setup.
  For more information, see Guided setup for Universal Request.
• You can also assign roles to users and groups using the ServiceNow AI Platform user administration feature.
  • Assign a role to a user
  • Assign a role to a group