Components installed with Lifecycle Events
Summarize
Summary of Components Installed with Lifecycle Events
The activation of the Human Resources Scoped App: Lifecycle Events plugin installs various components, including tables and user roles essential for managing Lifecycle Events within ServiceNow. This setup is crucial for organizations utilizing HR services to streamline their processes.
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Key Features
- Roles Installed: The plugin installs several roles that grant specific access levels, such as the Lifecycle Events administrator, who can manage users and groups, and the activity writer, who can create HR activities.
- System Properties: The plugin activates the snhrle.minadmincount property, ensuring a minimum of two active administrators to prevent accidental deletion of critical user roles.
- Tables Installed: Key tables such as Activity, Activity Set, and HR Lifecycle Events Case store information vital for tracking activities and managing lifecycle events.
Key Outcomes
By utilizing the Lifecycle Events plugin, organizations can expect to efficiently manage HR processes with enhanced visibility and control over user roles and activities. Proper configuration and role assignment enable a secure handling of sensitive HR information, ensuring that only designated users have access to critical data.
Several types of components install with the activation of the Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events] plugin, including tables and user roles.
Roles installed
| Role title [name] | Description | Contains roles |
|---|---|---|
| Lifecycle Events administrator [sn_hr_le.admin] |
Grants access to create, manage, and add users to groups within Lifecycle Events. Can access:
|
|
| Activity reader [sn_hr_le.activity_reader] |
Can read HR activity sets and activities. | None |
| Activity set manager [sn_hr_le.activity_set_manager] |
Can activate and trigger HR activity sets. | sn_hr_le.activity_writer |
| Activity writer [sn_hr_le.activity_writer] |
Can create HR activity sets and activities. | sn_hr_le.activity_reader |
| Case reader [sn_hr_le.case_reader] |
Can read Lifecycle Events cases. | sn_hr_core.case_reader |
| Case writer [sn_hr_le.case_writer] |
Can create Lifecycle Events cases. |
|
| HR Performance Analytics administrator [sn_hr_le_pa.admin] |
Lifecycle Events Performance Analytics Admin role for the scoped application.
Note: This role is contained in the Lifecycle Events administrator role [sn_hr_le.admin]. |
None |
After the sn_hr_le.admin role has been assigned, remove the role from the admin role to suppress the IT system administrator from viewing sensitive HR information. The removal of the sn_hr_le.admin role from admin role ensures that only the Lifecycle Events administrator has access to the sensitive information.
For more information about the process to remove an HR administrator role from the admin role, see Remove HR Administrator role from IT System Administrator.
The Lifecycle Events administrator (sn_hr_le.admin) role with the Delegated Developer (delegated_developer) role can also configure and create COEs. For more information, see HR Centers of Excellence data model.
You can assign these roles to the appropriate roles, groups, or users in your application.
- To assign a role to another role, see Add a role to an existing role.
- To assign a role to a group, see Assign a role to a group.
- To assign a role to a user, see Assign a role to a user.
For further information on user administration and how to manage users, see User administration.
Tables installed
| Table | Description |
|---|---|
| Activity [sn_hr_le_activity] |
Details of activities that are part of an activity set and together make up a life cycle event. Extends the Activity Base [sn_hr_le_activity_base] table. |
| Activity Base [sn_hr_le_activity_base] |
Extends sys_metadata. |
| Activity Field Mapping [sn_hr_le_activity_field_mapping] |
Details of an activity field mapping that pass information from the parent life cycle event case to an activity. |
| Activity Set [sn_hr_le_activity set] |
Details of activity sets and activities that make up Lifecycle Events. |
| Activity Set Context [sn_hr_le_activity_set_context] |
Created for each Activity Set when the life cycle event initializes. Tracks the state of each set (triggered, waiting for activities to complete, and more). Works with the Activity Status [sn_hr_le_activity_status] table to provide filtering for the Lifecycle Events widget on the Ticket page. |
| Activity Status [sn_hr_le_activity_status] |
Created when an Activity Set triggers and tracks the state of the activity created. Tracks the progress of the Activity for each Lifecycle Events case that initializes. Works with the Activity Set Context [sn_hr_le_activity_set_context] table to provide filtering for the Lifecycle Events widget on the Ticket page. |
| Fulfiller Activity
Configuration [sn_hr_le_fulfiller_activity_config] |
Fulfiller activity configuration passes field information from the Lifecycle Events Case [sn_hr_le_case] table to the HR case [sn_hr_core_case] table |
| Fulfiller Activity Configuration
Mapping [sn_hr_le_fulfiller_activity_config_mapping] |
Fulfiller Activity Configuration Mappings copy to all activities created using the fulfiller configuration. |
| HR Lifecycle Events Case [sn_hr_le_case] |
Details of a submitted Lifecycle Events case.
|
| Lifecycle Events Type [sn_hr_le_type] |
Lifecycle Events Types are a way to organize activity sets and activities together. Lifecycle Events Types act as a container for activity sets and activities. Lifecycle Events Types are also associated with an HR Service. |
| LE UI Configuration [sn_hr_le_builder_ui_configuration] |
Lifecycle Events user interface configuration details. |
| Employee Request sn_hr_le_employee_request |
Tracks details of Employee Requests. Created when an Employee Request is
created. Works with the Activity Base [sn_hr_le_activity_base] table. |
| Future To-dos [sn_hr_le_future_todo] |
Tracks details about activities waiting to be triggered. |
For further information on table administration and how to manage data, see Table administration.