Install Unattended Robot Login Agent

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • You can install the Unattended Robot Login Agent application in your Windows machine if you have the admin role.

    Before you begin

    Ensure that you meet the following set up requirements:
    • An unattended robot is mapped to only one machine.
    • The Windows machine or the Virtual Machine (VM) is persistent and constantly on to run unattended robots.
    • If connected via Citrix, the Windows machine or the VM must not go to sleep mode.
    • Login agent clears the legal notice message if the sn_rpa_fdn.bypass_legal_notice system property is selected.

      For more information about this property, see Configure RPA Hub properties.

      If you don't want the unattended robot to clear the legal notice, turn off the legal notice by turning off through the Active Directory Organizational (AD OU) policy. This ensures that the Unattended Robot Login Agent can log in seamlessly.

    • Unattended Robot Login Agent can handle only login-related screens, such as  the Ctrl+Alt+Del screen and the User Name and Password screen.
    • The idle timeout setting is turned off for the VDI pool.
    • Communication with the ServiceNow instance host is enabled.

    Download and unzip the installation file for the Unattended Robot application. For more information, see Download the RPA applications from RPA Hub.

    Role required: admin

    About this task

    The Unattended Robot Login Agent is a software agent that you install on a Windows machine with Unattended Robot.

    This login agent application is used to unlock or self-log in to the robot machine when an unattended bot process is triggered.

    Unattended Robot Login Agent does not support Multi-Factor Authentication (MFA) login.

    Procedure

    1. Locate and open the Unattended Robot Login Agent.msi file.
    2. In the Welcome to the Unattended Robot Login Agent Setup Wizard dialog box, select Next.
    3. After the installation is complete, in the Installation Complete dialog box, select Close to exit.

    Result

    You can see the following image on your Windows lock screen after installation.
    Figure 1. Unattended Robot Login Agent that appears on your Windows lock screen

    What to do next

    Set up the Unattended Robot application. For more information, see Set up Unattended Robot.