Download the RPA applications from RPA Hub

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Download the Robotic Process Automation (RPA) applications in your Windows machine from RPA Hub as a prerequisite for installing the applications or upgrading them.

    Before you begin

    You must do this task in the classic environment.

    You need to have access to the RPA Hub instance for downloading the RPA applications.

    Role required: admin, sn_rpa_fdn.rpa_release_manager, sn_rpa_fdn.rpa_business_user, sn_rpa_fdn.rpa_developer, sn_rpa_fdn.rpa_support_user, or sn_rpa_fdn.rpa_admin

    About this task

    Do this task to download the following RPA applications:
    • RPA Desktop Design Studio
    • Unattended Robot
    • Unattended Robot Login Agent
    • Attended Robot
    Important:
    Ensure to upgrade the current installed MSIs (RPA Desktop Design Studio, Attended Robot, and Unattended Robot), if any by downloading the RPA applications.

    Procedure

    1. Navigate to All > Robotic Process Automation > Administration > Downloads.
    2. In the RPA Downloads page, do any of the following actions to download the required application:
      • Select the download icon (Download icon.).
      • Select the copy link (Copy Link icon.). In a browser, right-click and select paste and go option.
      Figure 1. RPA Downloads
      RPA Downloads.
      A dialog box might prompt you to save or open the zip file.
      Note:
      Depending on your browser setting, the browser might automatically save the file to your Downloads folder.
    3. From the downloaded zip file, extract the application installation file (.msi file).

    What to do next

    Install RPA Desktop Design Studio. For more information, see Install RPA Desktop Design Studio.

    To run an unattended bot process, install Unattended Robot and install Unattended Robot Login Agent. For more information, see Install Unattended Robot and Install Unattended Robot Login Agent.

    To run an attended bot process, install Attended Robot. For more information, see Install Attended Robot.

    Add the ServiceNow RPA Chrome extension to your Chrome browser to launch the Robotic Process Automation (RPA) applications in this browser and to establish a browser interaction. For more information, see Add the ServiceNow RPA Chrome extension.