View service instance data in Digital Portfolio Management

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • See service instance data in the context of your solutions in the Digital Portfolio Management (DPM) Workspace.

    The following image shows the service instance data views when you integrate the stated applications with your DPM Workspace.

    Service instance integrations.

    The following table explains the data views in the image. For more information, see View service instance details.
    Table 1. DPM Workspace integrations for service instances
    Life cycle tab in DPM Application Data view in DPM
    Run

    ITSM Performance Analytics (PA)

    IT Operations Management (ITOM)

    Site Reliability Metrics (SRM)
    Key performance indicator (KPI) data from PA that comes with the base system. The following list a few but for more information, see KPI groups installed with Digital Portfolio Management.
    • Availability
    • New incidents
    • Mean time to resolve
    • New requests
    • Changes

    For additional KPI data, see KPI Details.
    Risk Technology Portfolio Management (TPM) Software and hardware risk data