Exploring Workflow Data Fabric Home
Workflow Data Fabric Home is ServiceNow's unified data foundation that connects enterprise data where it lives, governs it through stable contracts, and makes it ready for workflows, analytics, and AI.
Workflow Data Fabric Home overview
Workflow Data Fabric addresses a common enterprise challenge: Data is scattered across dozens of systems, integrations are rebuilt team by team, and AI agents lack the governed context they need to act reliably. Workflow Data Fabric Home addresses this challenge so that once data is connected and governed, any team can discover and reuse it without rebuilding pipelines or compromising data integrity.
- Now Assist for Workflow Data Fabric (WDF)
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The AI-guided entry point and parent interface for Workflow Data Fabric, powered by Now Assist for WDF. Describe what you need and Now Assist for WDF recommends whether to reuse existing data or connect a new source, and then routes you to the right place.
- Connect Hub
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Where Connection Admins create and manage connections to external systems. From Connect Hub, admins configure credentials and authentication, set up metadata collectors, and grant Data Stewards access to work with connected data.
For more information, see Workflow Data Fabric Home navigation.
Workflow Data Fabric Home users
| User | Description |
|---|---|
| Connection Admin | Creates and manages connections, configures credentials, sets up metadata collectors, and grants Data Stewards access to connections. |
| Data Steward | Creates and owns all Data products and Data interfaces. Responsibilities include schema design, governance, metadata management, backward compatibility enforcement, and lifecycle management of all data contracts. |
| WDF Builder | Creates connectors, spokes, and MCP servers to extend the connectivity layer without owning or modifying data contracts. |
| WDF Operator | Builds deterministic and agentic workflows that consume governed data through Data Interfaces. WDF Operators are consumers of contracts, not owners or modifiers. |
| WDF Consumer | Explores the Data Catalog to discover data products, evaluates them for use, requests access, and uses governed data through workflows, analytics, AI agents, or APIs. |