Use the CI Class Manager as a central location to explore the CMDB class hierarchy,
CI table definitions, and class CIs. View the details of each table such as its label and
fields, relationships, and all related metadata definitions.
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Role required: Per item as specified
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The CI Class Manager shows the entire CMDB class hierarchy in a tree-view format, consolidating class definitions into a central location. It lets you show metadata information for a class, such as
reconciliation rules, mandatory and recommended fields, and audit templates. You can also select a specific class to view, to modify, or to extend its definition to create a derived class. For each class, you can directly access
CMDB Health settings, identification and reconciliation rules, orphan scorecard, and certificate template, defined for the class.
For more information about extending a class and how attributes are derived from a parent class in that process, see Table extension and classes.
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Navigate to .
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Select Hierarchy to expand the CI Classes list and then select a class to show details for.
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On the class navigation bar, expand the following items to show further details for the class.
- Class Info:
- Basic Info: Shows details for the selected class, such as the display and table name, description, and class icon. Lets you edit some of the class definitions, and prevents editing of some details such
as the table name.
Role required: sn_cmdb_editor or itil for reading. sn_cmdb_admin or itil_admin, and personalize_dictionary for writing.
- Attributes: Shows table attributes (columns). Lets you edit those attributes and add new ones. For description of the different attributes in the list view, see Dictionary entry form.
Role required: personalize_dictionary for reading and writing
To add an attribute:
- Select the Added tab and scroll to the bottom of the list.
- Double-click Insert new column, and enter details for each new class attribute. Set Identification to true to designate an attribute as a CI identifier for
class identification.
- Select Save, and fix any errors that appear.
- Identification and Reconciliation: Shows and lets you edit, create, and delete identification and inclusion rules, reconciliation and data refresh rules for the class.
See CMDB Identification and Reconciliation (IRE) for more information.
Role required: sn_cmdb_editor or itil for reading, and sn_cmdb_admin or itil_admin (on top) for writing.
- Dependent Relationships: Shows and lets you edit, create, and delete hosting and containment relationships for the class. See CMDB dependent relationship rules for more information.
Role required: sn_cmdb_editor or itil for reading, and sn_cmdb_admin or itil_admin (on top) for writing.
- Suggested Relationships: Shows a diagram of all suggested relationships for the class, and lets you delete or add suggested relationships for the class. Use the navigation tools to increase
or decrease the diagram, and to move the diagram on the page. Use the filter to show specific relationship types. See Suggested class relationships for more information.
Role required: sn_cmdb_editor or itil.
- All Relationship Rules: Shows a combined diagram of all suggested relationships and all dependent relationships for the class.
Use the navigation tools to zoom in or out, and to move or center the diagram on the page.
Use the filter to show specific relationship categories.
- Health: Lets you review and configure CMDB Health-related system properties, scorecards, and rules and settings for all CMDB health KPI and metrics, at the class level. See CMDB Health for information about enabling and configuring CMDB Health, and showing health reports.
Role required: sn_cmdb_editor or itil for reading, and sn_cmdb_admin or itil_admin (on
top) for writing.
- CI List: Shows the CIs of the selected class. Lets you create CIs of the selected class and perform other operations such as delete.
Role required: sn_cmdb_editor or Itil for reading. Writing requirements follow the selected table settings.