Create an identification inclusion rule

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 3분

    • Narrow the scope of CIs that are included in the identification process by creating an identification inclusion rule.

    시작하기 전에

    Role required: sn_cmdb_editor and itil have read access, sn_cmdb_admin and itil_admin (on top) have full access

    이 태스크 정보

    During duplication detection of independent CIs, the identification and reconciliation engine (IRE) processes only the CIs that satisfy the identification inclusion rules. For example, you can set a filter to include only CIs whose state is operational. When no identification inclusion rules exist, all CIs are included in the identification process and in the CMDB Health duplicate metric calculations. In the base system, there are no predefined identification inclusion rules. Identification inclusion rules are defined at the class level.

    Identification inclusion rules also indirectly impact what appears in CMDB health dashboards for duplicate CIs, in addition to any health inclusion rules.

    주:
    Identification inclusion rules impact any script that calls IRE, therefore create them carefully. Identification inclusion rules can prevent the identification of certain types of CIs, affecting some features of Discovery and Service Mapping.

    프로시저

    1. Navigate to All > Configuration > CI Class Manager.
    2. Select Hierarchy to display the CI Classes list.
    3. Select the class for which to create an identification inclusion rule.
    4. In the class navigation bar, expand Class Info and then select Identification.
    5. Create or edit a rule and specify its criteria.
      1. In the Inclusion Rule (Advanced) section, select Add to create a rule or select Edit to edit an existing rule.
      2. In the Create Inclusion Rules dialog box, specify a criteria in the Active record condition field.
        CIs must meet this criteria to be included in the identification process and in the duplicate CMDB Health metric.
    6. Select Save.

    다음에 수행할 작업

    Navigate to All > Configuration > Identification/Reconciliation > Identification Inclusion Rules > to see the list of all identification inclusion rules.