Configuring the Industrial Connected Workforce Mobile Experience

Configure Industrial Connected Workforce Mobile Experience.

If you have the Industrial Connected Workforce (ICW) application configured, you can use the Industrial Connected Workforce Mobile Experience.

To customize the Industrial Connected Workforce Mobile Agent, see Setting up the Industrial Connected Workforce Mobile Agent.

Configuration overview

• Configure the Now Mobile Agent application

  Configure the Now Mobile Agent application and customize it for Industrial Connected Workforce (ICW) users.

• Connect to your Industrial Connected Workforce data

  Connect the Now Mobile Agent application to your Industrial Connected Workforce (ICW) application instance to manage work on your mobile device.

• Customizing UI actions for the Now Mobile Agent application

  Make it easier for your end users to get things done faster with the Industrial Connected Workforce Mobile Experience by creating custom UI actions.

• Configure UI actions in the Now Mobile Agent application

  Configure the desired UI actions on the mobile device to minimize the load on the mobile resources.

Using guided setup to implement Industrial Connected Workforce Mobile Experience

Guided setup provides a sequence of tasks that help you configure Industrial Connected Workforce Mobile Experience on your ServiceNow® instance. To open guided setup for Industrial Connected Workforce Mobile Experience, navigate to Path to guided setup.

For more information, see .

• Setting up the Industrial Connected Workforce Mobile Agent
  Setting up the Industrial Connected Workforce mobile application involves configuring the Mobile Agent application, customizing UI actions, and other functionalities to enable task management from your phone or other mobile device.