Admin Center summary

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Admin Center

    Admin Center is a centralized platform designed to help ServiceNow administrators efficiently manage and monitor their administrative tasks across instances. The Admin Home page serves as the primary interface, providing a single-page experience to prioritize and track administrative work based on instance data.

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    Key Features

    • Admin Home: Centralized dashboard to manage and prioritize administrative tasks effectively.
    • Adoption Blueprints: Offers recommended applications and features to help achieve strategic business goals through targeted improvements. This feature is enabled by default on instances upgraded to Tokyo and later.
    • Now Assist Admin: Provides a console for quick setup, configuration, and monitoring of Now Assist features and skills.
    • Application Manager: Enables installation, updating, and management of licensed applications and plugins directly within the instance. Available by default on Vancouver and later upgrades.
    • Security Center: Helps maintain the security posture of ServiceNow deployments. Available by default from Vancouver release onwards; earlier versions can be installed from the ServiceNow Store.
    • Subscription Management: Facilitates proactive subscription oversight and usage monitoring. The legacy version is included from Vancouver release, while a new version can be installed concurrently from the ServiceNow Store.
    • Configuration Hub: Aggregates detailed application-related data including delta changes, license allocations, and customizations on a single screen. Available from Vancouver patch 2 and later.
    • Upgrade Management: Streamlines the ServiceNow upgrade process by consolidating tools and insights necessary for comprehensive upgrade management.

    Additional Resources

    Administrators can access the Admin Experience Product Hub on the ServiceNow Community for further guidance and resources related to Admin Center and its applications.

    If you are new to Admin Center, read this summary to learn what the product can do.

    The first stop experience within Admin Center is the Admin Home page. It helps you manage and track all your administrative work within a single page experience. You can prioritize your work based on the instance data. See Admin Home for more information about Admin Home features.

    Admin Center offers easy access to a number of key applications administrators need. You can access these applications directly from the Admin menu on the Admin Home page.
    • Adoption Blueprints: Adoption Blueprints lists the available applications and features that are recommended to achieve business goals. You can target the strategic business improvements with a set of apps and features. See Adoption blueprints for more information.
      Note:
      Adoption Blueprints platform feature is available by default with instance upgrade to Tokyo and above.
    • Now Assist Admin: The Now Assist Admin console provides you with quick and effortless access to the important information that you need to set up, configure, and monitor Now Assist features and skills. See Overview tab in Now Assist Admin for more information.
    • Application Manager: As an admin, you have the ability to install, update, and manage licensed applications and plugins on your instance using the Application Manager application. See Application Manager for more information.
      Note:
      Application Manager store application is available by default with the instance upgrade of Vancouver and above.
    • Security Center: Use the Security Center application to help your organization maintain the security of your ServiceNow deployments. See Security Center for more information.
      Note:
      Security Center is available by default from the Vancouver release and above with the instance upgrade. For the previous releases, you can install it from the ServiceNow store.
    • Subscription Management: Proactively manage your subscriptions and monitor subscription usage on your instances using the Subscription Management application. See Subscription Management for more information.
      Note:
      The legacy version Subscription Management is available by default with the Vancouver release. You can install the new version of Subscription Management on your Vancouver instance from the ServiceNow® Store. You can also have both the legacy and new version on your Vancouver instance.
    • Configuration Hub: Access and zoom in all the relevant details related to the selected application(s) using the Configuration Hub application. You can also track and view delta changes, over-allocated licenses, and customizations on a single screen. See Configuration Hub for more details.
      Note:
      Configuration Hub store application is available by default with instance upgrade of Vancouver patch 2 and above.
    • Upgrade Management: Leverage ServiceNow Upgrade Management for a comprehensive and efficient upgrade experience. Streamline your upgrade process by accessing all necessary tools and insights in one place. See Upgrade Console for more information.
    You can also access the Admin Experience Product Hub on the ServiceNow Community for additional resources about Admin Center and the applications.