Use breakdown analysis to investigate the cause of breakdown further.
Antes de Iniciar
Role required: sn_icw.rca_user or sn_icw.rca_expert
Procedimento
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Navigate to the Tasks tab.
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Select the breakdown task for which you want to initiate the root cause analysis.
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Select the three-dot menu in the top corner and select Start breakdown analysis.
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On the Breakdown analysis form, fill in the fields.
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Select Submit.
Resultado
The breakdown analysis is created and displayed in the list of root cause analyses in the Workspace. You can access the Playbook only in the Digital Factory Workspace.