Review the indicator sources for a large number of records

  • Release version: Washingtondc
  • Updated July 19, 2024
  • 2 minutes to read
  • Review the indicator sources if you need a large number of records. You can override the records collection so that the OT Devices tab shows more records than the default value of 1 million.

    Before you begin

    Role required: admin

    About this task

    Due to the migration with Performance Analytics, each indicator of the OT Devices tab can only show 1 million records by default. If you have the admin role and the records exceed 1 million after running the OT Devices Daily Data Collection job, an error message directs you to the job logs.

    Note:
    If you don't have the admin role and the records exceed 1 million after running the OT Devices Daily Data Collection job, an error message directs you to contact an administrator for help.

    If you have the admin role, you can check the job logs related list from a link in the error message and filter out the information to see which indicator source has the error. After you find the indicator source with the error, you can change the indicator sources for a larger number of records and override the indicator source data. Then, an error message no longer appears for the other users and the data is shown for the indicator source. For more information about the indicator sources, see Indicator sources.

    Note:
    If you need to create new indicators, you must use the site breakdown included in the Industrial Workspace Common. The site breakdown part of the Operational Technology Manager application is deprecated.

    The job logs may include errors that aren't about the indicator sources. You must filter the job logs record by the Level column to find the error messages about the indicator sources.

    Procedure

    1. Navigate to All > Performance Analytics > Sources > Indicator Sources.
    2. Apply a filter by selecting the Show/hide filter (Show/hide filter icon in the table header.) icon and add the following filters.
      • [Application] [is] [Operational Technology Manager]
      • [Facts table] [is] [cmdb_ci]
      After applying the filters, the table shows seven device indicator records.Device indicator records after applying the filters.
    3. Select the indicator source record that you need to change.
      You can find which indicator source needs to be adjusted from the job logs link in the error message.
    4. On the Records Collection tab, select the check box next to the Override records collection field.
    5. In the Maximum number of fetched records field, change the value to XM.
    6. Select Update.

    What to do next

    Create business units (BUs) to apply to the dashboard. For more information, see Create business units.