Defer a remediation task

  • Release version: Washingtondc
  • Updated July 2, 2024
  • 1 minute to read
  • Defer a remediation task to create an exception request that you can resolve later.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Industrial Workspace.
    2. To open the Industrial Workspace list view, select the list (List icon) icon.
    3. Under the OT Remediation Tasks module, select one of the available lists.
    4. Select the remediation task that you want to defer.
    5. Select Request Exception.
    6. On the form, fill in the fields.
      Field Description
      Until

      Select the date when the Deferred state expires and the remediation task is reactivated.

      Reason Enter the reason for deferring the issue. Choices include:
      • Awaiting maintenance window
      • False positive
      • Fix unavailable
      • Risk accepted
      • Mitigating control in place
      • Other
      Additional information Enter any other relevant information.
    7. Select Save.

    Result

    An exception request is created. You can view your exception requests in the My Exception Requests list under the OT Remediation Tasks module. You can also view all existing exception requests in the All Exceptions list under the OT Remediation Tasks module.