Facebook Workplace content

Create content for your company's Facebook page as another avenue to reach your employees.

Note:

Facebook Workplace ServiceNow Store will not be available for download from the store starting September 2023.

Create or edit Facebook content

Create content for your company's Facebook page.

Before you begin

Role required: sn_cd.content_manager, sn_cd.content_admin

Procedure

1. Navigate to Content Publishing > Content Library.
2. Select New or existing content.
3. Select Facebook under the Select the Platform column.
4. Select Facebook Workplace post under the Choose a content format section.
5. Select Continue.
6. Fill in the fields in the Facebook Workplace Content form.

   Table 1. Facebook Content

   Field	Description
   Title	Title of the Facebook content.
   Content type	he content type you are creating or editing. Select Facebook Workplace post.
   Active	Indicates the content is active and available for use.
   Message	Text that displays as the message of your Facebook post.
   URL	Link to the content you want to post to your company's Facebook page. Note: Select the Lookup using list icon () to view a list of link content.
   Image Click to add...	The image the URL is embedded in. Select the Click to add... link to add an image.

7. Right-click the form header and select Save.
   The Schedule Content related list displays. For information on publishing your content, see Create a publish plan for your content.
8. Or select Submit to save the record and return to the list of content.