Provide source credentials for the First Advantage service

Provide the source and SOAP credentials for the First Advantage service so that it can be accessed for integration.

Before you begin

Important:

Integrating with the First Advantage service is being prepared for deprecation. It will be hidden and unavailable for activation from Zurich, but will continue to be supported till Brazil. If you have an active subscription, you can still activate the plugin by submitting a plugin activation request. For more details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

Role required: sn_hr_integrations.admin

So the First Advantage service can be accessed for integration, you must provide:

• SOAP credentials, including the endpoint URL, user name, and password
• Parent account
• Account
• Requestor email address

Procedure

1. Navigate to All > HR Integrations > Sources.
2. Open the First Advantage record.
3. In the SOAP credentials related list, provide the SOAP credentials to use with your integration.

   Field	Description
   Endpoint URL	Unique endpoint URL provided by the third-party system. Note: The default value is a placeholder URL only. Make sure to replace it with the unique endpoint URL that you get from your third-party provider. Data that is transferred between the customer instance and the third-party system is secured through standard SSL. For a secure connection, provide an encrypted HTTPS link.
   Inbound Username	User name for inbound data pull.
   Inbound Password	Password for inbound user name. Note: You must enter an explicit value for this field. The value you enter is encrypted with the key for the instance, so values imported from other instances using XML files or update sets do not work.
   Outbound Username	User name for outbound data push.
   Outbound Password	Password for outbound user name. Note: You must enter an explicit value for this field. The value you enter is encrypted with the key for the instance, so values imported from other instances using XML files or update sets do not work.

4. Right-click the form header and click Save.
5. In the HR Integrations Additional Inputs related list, provide the value for each key.
   • parent_account
   • account
   • requestor_email_address
6. In the HR integrations source properties related list, you can turn on or off the following source properties.

   Table 1. HR integrations source properties related list

   Property	Description
   sn_hr_integrations.debug	Enables the debug log to display responses from the third-party system. Turn on to troubleshoot and debug the integration on an as-needed basis. Type: true or false Default value: false Location: Navigate to HR Integrations > Logs to view the development logs.

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