Manage workplace schedule and in-office presence using Workplace Service Delivery for Mobile

Employees can plan their hybrid workplace schedule using the Workplace Service Delivery for Mobile.

Employees can indicate their preferred office location (office, remote, or visiting another office), get desk suggestions based on their location preferences, add workplace services available for a location, add preferred collaborators and match their in-office days with collaborators in-office days to increase productivity and collaborate effectively.

Note:

The option to add your workplace preferences and suggestions are also available on the Employee Center portal. Employees are expected to use the Workplace Service Delivery for Mobile app to reserve a space and to view or modify their preferred workplace locations and workplace schedule suggestions. Reserve a workspace using your mobile app before coming to the office. Get desk suggestions based on your preferred location, past and future reservations, proximity (preferred collaborators), favorite spaces, neighborhoods, and standard services.

Employees can plan their workday schedule using the workplace Schedule calendar. They can select a day from their in office presence schedule and reserve a space. They can indicate the workspace that they need while they are in office for a selected day. If the preferred space is not available, they can select another available space using the Desk suggestions card on their mobile app. Employees can page forward to future weeks using the Schedule calendar and book a workspace based on the Reservable module configurations set by an administrator.

When proposing a space to an employee for reservation, the application considers the following employee preferences and Space Suggestions table configurations:

• Location preferences (campus, building, floor, and neighborhood)
• Favorite workspaces set by an employee
• Past and future reservations data
• Preferred collaborators
• Start time and end time (based on building time zone and Reservable module configuration for a location).

Administrators can configure the following to provide better workspace suggestions to employees:

• Space Suggestions table configuration based on Suggestion types (location, proximity, past and future reservation data, standard services, and collaborators). Each of these Suggestion type is a given a weight value (integer value). While proposing a space to an employee, application takes into account these weight values and accordingly ranks it in the search results based on the priority or weightage given to a Suggestion type. If any of the spaces doesn't fulfill the criteria, the employee is shown the next available preferred space. If a preferred workspace is not available for an employee they are also given the option to manually search for available spaces using the advanced reservation option.

  For more information, see Space suggestion Configuration

• Employee presence configuration in Workplace Concierge

  For more information, see Set Employee Presence.

• Properties enabled for Workplace suggestions and preferences.

  For more information, see Properties installed with Workplace Concierge.

• Manage your in-office presence preferences
  As a workplace employee, customize and manage your in-office preferences for preferred workplace location, neighborhoods, workplace services, and collaborators. Get improved search suggestions when searching for a workspace to reserve a space. Find a desk near your preferred collaborators. Modify or update your workplace preferences as and when required.
• Manage your workplace schedule and reservations
  Employees can plan their hybrid workplace schedule and modify workplace presence preferences (in-office, Remote, and visiting another office) in Workplace Service Delivery for Mobile. Employees can view their preferred in office days and get an insight on their preferred collaborators. They can make reservations based on their preferred workplace and collaborators.

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