Governance, Risk, and Compliance
Summarize
Summary of Governance, Risk, and Compliance
ServiceNow Governance, Risk, and Compliance (GRC) enables organizations to respond to business risks in real time through an integrated risk program. This program offers continuous monitoring, prioritization, and automation, transforming inefficient processes into a streamlined framework.
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Key Features
- Audit Management: Automates audit planning and cross-functional processes, optimizing resources and reducing costs.
- Business Continuity Management: Facilitates effective disaster planning and recovery efforts.
- Compliance Case Management: Supports reporting, investigation, and resolution of compliance issues.
- Continuous Authorization and Monitoring: Accelerates IT system onboarding and ongoing monitoring.
- Operational Resilience: Provides real-time visibility into business resilience across technology and processes.
- Policy and Compliance Management: Centralizes policy lifecycle management and compliance monitoring.
- Privacy Management: Manages privacy risks and compliance across the enterprise.
- Regulatory Change Management: Helps organizations stay updated with regulatory changes and assess impacts.
- Risk Management: Centralizes risk identification and monitoring to mitigate operational impacts.
- Smart Assessment Engine: Automates risk assessment processes to reduce manual workload.
- Third-party Risk Management: Provides comprehensive visibility into vendor-related risks.
Key Outcomes
By leveraging ServiceNow GRC applications, organizations can:
- Enhance decision-making and performance across operations and vendor relationships.
- Automate compliance processes, resulting in greater efficiency and reduced errors.
- Regularly assess and mitigate vendor risks, improving overall security posture.
- Align compliance and risk management efforts on a single platform for better transparency and accountability.
For further expertise, engage with implementation specialists or participate in ServiceNow training and certification programs.
Respond to business risks in real time. Connect security and IT with an integrated risk program offering continuous monitoring, prioritization, and automation.
Governance, Risk, and Compliance applications
Compliance Case Management
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Privacy Management
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Request apps on the Store
Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Respond to business risks in real time with ServiceNow GRC
ServiceNow Governance, Risk, and Compliance (GRC) helps transform inefficient processes across your extended enterprise into an integrated risk program. Through continuous monitoring and automation, the GRC applications deliver a real time view of compliance and risk, improve decision making, and increase performance across your organization and with vendors.
Only ServiceNow applications can connect the business, security, and IT with an integrated risk framework that transforms manual, siloed, and inefficient processes into a unified program that is built on a single platform.
View and download the full info card for a highlight of GRC features.
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Automate and manage policy life cycles and continuously monitor for compliance
The ServiceNow® Policy and Compliance Management product provides a centralized process for creating and managing policies, standards, and internal control procedures. The process automatically cross-maps the procedures to external regulations. Also, the application provides structured workflows for the identification, assessment, and continuous monitoring of control activities.
Enable fine-grained business impact analysis to appropriately prioritize and respond to risks
The ServiceNow Risk Management product provides a centralized process to identify, assess, respond to, and continuously monitor Enterprise and IT risks that may negatively impact business operations. The application also provides structured workflows for the management of risk assessments, risk indicators, and risk issues.
Use risk data to scope and prioritize audit plans and automate cross-functional processes
The ServiceNow Audit Management product automates the work streams of internal audits teams, optimizing resources and productivity, and eliminating recurring audit findings. Audit Management uses compliance and risk data to scope, plan, and prioritize audit engagements. The ongoing review of policies and procedures, risks, and control breakdowns provide an opportunity for fixing issues before they become audit failures.
The ServiceNow Regulatory Change Management application empowers the customers to check upcoming regulatory changes, assess their impact, and implement risk and compliance related changes, ensuring overall regulatory compliance.
Continuously monitor, detect, assess, mitigate, and remediate risk in vendor ecosystems
As your vendors become privy to more of your sensitive systems and data, their risk and compliance posture becomes even more important to your security. It's important to assess your vendors regularly, but until now, it has been a time-consuming and error-prone exercise comprised of spreadsheets, email, and rudimentary legacy risk management tools.
The Vendor Risk Management application transforms the way you manage vendor risk through vital reporting of vendor risk and issues, a consistent assessment and remediation process, and automated assessment procedures. It provides a means to facilitate stakeholder interactions, drive transparency and accountability, and effectively monitor vendor-related risks.
By aligning Vendor Risk Management with overall enterprise risk management priorities, you can create an essential integrated view of risk and a stronger extended enterprise risk posture.
Learn
Get started
- Work with an implementation specialist to achieve your desired business outcomes. To learn more, visit the Customer Success Center.
- Take a Governance, Risk, and Compliance course to build expertise and realize ROI faster. To sign up, see ServiceNow training and certification.
Applications and features
- Audit Management
- Business Continuity Management
- Compliance Case Management
- Continuous Authorization & Monitoring
- Operational Resilience
- Policy and Compliance Management
- Privacy Management
- Regulatory Change Management
- Risk Management
- Third-party Risk Management
- GRC and the ServiceNow Store
- Common GRC Features