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  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
  • See Case Studies
Healthcare
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Healthcare Security
  • WHITE PAPER
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.
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Platform

About Now Platform
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Now Platform New York Release
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  • Now Platform New York Release
  • New desktop and native mobile capabilities make everyday work simple and easy.
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Customers

Case studies
Customer Success Center
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Now Creators
  • CUSTOMER SUCCESS
  • Now Creators
  • Gain recognition and reach new career heights.
  • Get Started

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Value Calculator
  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.
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Customer Success Center

Achieve great business outcomes with ServiceNow and go farther faster by growing your skills with Now Creators.

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Customer Success Center
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Introducing Now Creators

Join the movement

Build skills, earn badges, and transform your company. Join your peers in one of the fastest growing, innovative tech communities that’s changing the world of work.

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Webinar

Business process analysts: Join Now Creators and change the way you work

With Now Creators, you’ll learn how to set up processes, show ROI, build excitement, and more.

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Success Playbook

Stand up a ServiceNow Center of Excellence and Innovation

Learn how to develop a blueprint for a ServiceNow CoEI (and why you need one in the first place).

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Success Playbook

Build an enterprise onboarding service

Onboard like a boss with this playbook on how build an enterprise onboarding service using ServiceNow.

Success Pillars – Tap into success

What if you could learn from the best practices of our most successful customers? We spoke to hundreds for customers and distilled our findings into four Success Pillars. Each pillar has activities to guide you on the path to success. Not sure where to start? Use our Success Navigator for a personalized plan to fast-track your journey.

Success Pillar 1
State and measure your business goals
Success Pillar 2
Actively lead your business transformation
Success Pillar 3
Get your ServiceNow technology foundations right
Success Pillar 4
Create user excitement, drive adoption

Success Navigator

Based on the four Success Pillars, the Success Navigator will guide you to a personalized action plan. Select a pillar, answer a few questions, and within minutes, you will have an action plan made just for you.

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Get skills. Earn badges. Share your success.

Build skills and transform your company. Join your peers in one of the fastest growing, innovative tech communities that’s changing the world of work.

Join Now Creators
Now Profile workspace
Get skills Complete recommended activities as you become an expert in making the world of work, work better for people.
Earn badges Earn badges for your ServiceNow accomplishments—from learning to your contributions on Now Community.
Share your success Show your achievements as you expand your ServiceNow skills. Gain credibility and accelerate your career.

Explore Champion Enablement topics

Getting everyone on board with a new ServiceNow implementation is easier with excellent communications, solid governance, and tried-and-true training methods. Try our tools.

Plan your communications and training

Get everyone on board with your ServiceNow program with effective communication and training.

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Strategic program governance

Use the ServiceNow framework for strategic alignment of your business goals.

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Introducing ServiceNow to your enterprise

Build awareness and prepare for onboarding with excellent communication tools.

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Plan your communications and training

Get everyone on board with your ServiceNow program with effective communication and training.

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Strategic program governance

Use the ServiceNow framework for strategic alignment of your business goals.

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Introducing ServiceNow to your enterprise

Build awareness and prepare for onboarding with excellent communication tools.

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Keep moving up with ServiceNow upgrades

Instance upgrades

Make upgrades happen in a snap! We’ve put together a collection of resources to make it easier. You’ll find release documentation, adoption and upgrade tools, videos, ServiceNow Community content, training options, and Success Playbooks that offer step‑by‑step guidance and best practices.

New York
Madrid

Business value

Explore the value that ServiceNow can help you achieve through your digital transformation. You’ll find total economic impact analyst reports, Value Calculators, and customer case studies.

Transform your operational productivity

Digitally transformed operations replace manual processes, improve your productivity, and provide services that help you manage your demand and resources.

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Deliver a next-generation employee experience

Make it easy for employees to get great, personalized service, whether it's for onboarding or any other moment that matters, all while delivering productivity and efficiency gains to the business.

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Reimagine your customer engagement

Help your customers resolve complex issues end to end, intelligently fix problems before they know they have them, and drive actions to instantly take care of common requests.

Learn More

Transform your operational productivity

Digitally transformed operations replace manual processes, improve your productivity, and provide services that help you manage your demand and resources.

Learn More

Deliver a next-generation employee experience

Make it easy for employees to get great, personalized service, whether it's for onboarding or any other moment that matters, all while delivering productivity and efficiency gains to the business.

Learn More

Reimagine your customer engagement

Help your customers resolve complex issues end to end, intelligently fix problems before they know they have them, and drive actions to instantly take care of common requests.

Learn More

More tools and resources

Use these tools and resources to drive business outcomes
and to achieve success faster.

Webinars – Live
Webinars – On demand
Training and certification
Knowledge base
Community
Developer program
Product documentation
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