Configuring Redox Inbound Integration

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Link your Redox engine with your ServiceNow instance to retrieve information from a healthcare system that uses the Redox platform.

    Configuration tasks for using the Redox Inbound Integration application.

    1. Install the Redox Inbound Integration application on your ServiceNow instance.
    2. Link your ServiceNow instance with your Redox account.
    3. Configure the external Redox healthcare system as a source system for Redox Inbound Integration.
    4. Create a user for Redox Inbound Integration.
    5. Assign roles for Redox Inbound Integration users.
    6. Configure your ServiceNow instance credentials in the Redox engine.