Viewing your SaaS and SSO subscriptions

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 3 minutes to read
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    Summary of Viewing your SaaS and SSO subscriptions

    This guide outlines how to view your Software as a Service (SaaS) and Single Sign-On (SSO) subscriptions within ServiceNow's Software Asset Management (SAM) module. Users can access subscription details through both the Software Asset Management Core UI and the Software Asset Workspace.

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    Key Features

    • Accessing Subscriptions: Navigate to All > SaaS License > All User Subscriptions to view all SaaS and SSO application subscriptions.
    • Software Subscriptions List: This list includes key columns such as:
      • Display Name: Software publisher and product.
      • User Principal Name: User's email address.
      • Software Model: The software model for the subscription.
      • Subscription Profile: Integration profile details; may be empty for SSO subscriptions.
      • Subscription Type: Indicates if the subscription is for software or SSO.
    • SSO Subscription Details: View information related to SSO applications, users, and groups linked to SSO integrations.

    Key Outcomes

    By following this guide, customers can efficiently manage and view their SaaS and SSO subscriptions, ensuring they have a comprehensive understanding of their software assets. This visibility helps in optimizing license usage, tracking user access, and maintaining compliance across various applications.

    View a list of all subscriptions for your SaaS and Single Sign-On (SSO) applications.

    Important:
    You can view your SaaS and SSO subscriptions in both the Software Asset Management Core UI and the Software Asset Workspace. This topic provides details on viewing your subscriptions in the Software Asset Management Core UI application. For more information on viewing your subscriptions in the Software Asset Workspace, see SaaS overview dashboard in workspace.

    To view subscriptions for all SaaS and SSO applications, navigate to All > SaaS License > All User Subscriptions.

    Table 1. Software Subscriptions list
    Column Description
    Display name The software publisher and product for the subscription.
    User principle name The user's email address for the subscription.
    Software Model The software model for the subscription.
    Subscription profile The direct integration profile for the subscription. This field is empty if the subscription is from an SSO integration.
    Subscription type Classifies the subscription as a software subscription or an SSO subscription.
    Note:
    You can add the Subscription assigned column to view the date a user was given access to an app. For SSO subscriptions, this field is empty if the user has access to the app through a group membership.

    You can also view all subscriptions for an application in the Software Subscriptions related list on the software model.