Reference section for Change Management Release version: Washingtondc Updated February 1, 2024 1 minute to readReference sections provide additional information about components installed with Change Management. Change Management propertiesAdministrators can use change properties to configure Change Management behavior.Analyze change request risk and impactAfter you create a change request, you can assess and analyze the risk and impact involved in the change request. You can review any conflicts that are detected by reviewing the change request.Success Probability definitionsSuccess Probability definition is a configuration that defines the probability and the matching conditions of a change request.Calculated Risk ScoreRisk lookup table is to get the risk value corresponding to the success probability value and impact value.Change management integrationsYou can integrate Change Management with other ServiceNow applications such as Discovery, Software Asset Management, and Hardware Asset Management.Domain separation and Change ManagementDomain separation is supported in Change Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.Change Management tutorialPerform the sample tasks in your instance to understand the functionality of Change Management.Change Management workflowsThe Change Management processes for a change request are controlled by workflows defined for a specific change request type. You can use the flow designer to modify one of the default workflows, or to create additional change request workflows.Change flowsThe Change Management Change flows provide a library of reusable actions and end-to-end implementations of the Change models provided in the base system.
Reference section for Change Management Release version: Washingtondc Updated February 1, 2024 1 minute to readReference sections provide additional information about components installed with Change Management. Change Management propertiesAdministrators can use change properties to configure Change Management behavior.Analyze change request risk and impactAfter you create a change request, you can assess and analyze the risk and impact involved in the change request. You can review any conflicts that are detected by reviewing the change request.Success Probability definitionsSuccess Probability definition is a configuration that defines the probability and the matching conditions of a change request.Calculated Risk ScoreRisk lookup table is to get the risk value corresponding to the success probability value and impact value.Change management integrationsYou can integrate Change Management with other ServiceNow applications such as Discovery, Software Asset Management, and Hardware Asset Management.Domain separation and Change ManagementDomain separation is supported in Change Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.Change Management tutorialPerform the sample tasks in your instance to understand the functionality of Change Management.Change Management workflowsThe Change Management processes for a change request are controlled by workflows defined for a specific change request type. You can use the flow designer to modify one of the default workflows, or to create additional change request workflows.Change flowsThe Change Management Change flows provide a library of reusable actions and end-to-end implementations of the Change models provided in the base system.