Using the calendar screen

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Using the Calendar Screen

    The calendar screen in the Washingtondc release allows users to create and view events for specific dates, manage daily schedules, track task deadlines, and monitor colleagues' timetables. Users can navigate through dates up to three years in the future or past, and the calendar remains functional offline, syncing changes when back online.

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    Key Features

    • Calendar Interface: The upper section displays the calendar, with indicators for dates having events. Users can tap on these dates to view associated events.
    • Events List: The lower section provides a chronological list of events for the selected dates, synchronizing with the calendar display as users scroll.
    • Event Types:
      • Multi-day events: Span multiple days, such as vacations, marked with a fraction showing days elapsed.
      • All-day events: Occur over a full 24-hour period, such as conferences or drills.
    • Navigation Buttons:
      • New Event Button: Quickly create new events from both iOS and Android devices.
      • More Button: Access additional functions, contingent on administrator settings.
      • Today Button: Quickly return the calendar to the current date.
      • Filter Button: Search for specific calendar content.
      • Saved Items Button: Save current filter settings for future use.

    Key Outcomes

    By utilizing the calendar screen effectively, ServiceNow customers can streamline event management, enhance scheduling efficiency, and improve collaboration within teams. Customizing the first day of the week in the calendar settings allows for personal preference alignment, further optimizing user experience.

    Use the calendar screen to create and view events related to specified dates. Scroll in either the calendar interface or the events list, to view corresponding information for the selected date or event.

    Use the calendar screen to create your daily schedule, list when tasks are due, or even view the timetable of colleagues within your team. You can view dates up to three years in the future or three years in the past, from the current date.

    You can use the calendar screen while offline. The changes you make are incorporated when you go back online.

    Table 1.

    The calendar screen is divided into two sections. The upper section that contains the calendar interface and the lower section that contains the events list. In the calendar interface, a small circular indicator below the date means that there is at least one event associated with that day. Tap on any date with an indicator to display the events associated with it.

    The lower section contains the events list, which displays a chronological listing of all the events contained within the calendar, for the exposed days. While scrolling to an event in the events list, the calendar displays the corresponding date. As well as displaying individual events per calendar day, the following types of events are also available:
    • Multi-day event – An event which takes place for more than one full day, like a vacation or a conference. Each of the days within the sequence is marked with its partial day out of the total number of days. For example, two out of three days.
    • All day event – An event which takes place for a period of 24 hours, like a 1-day conference or a security drill.
    		 Calendar screen with multi-day event showing.
    The table describes the various buttons displayed in a calendar screen.
    Note:
    Depending on your administrators’ configurations, some of these buttons may not display.
    Button Definition
    New event button - iOS
    New event button - iOS.
    New event button - Android
    New event button - Android.
    		 New event button. Tap to display quick actions in order to create a new event.
    More button - iOS
    More button - iOS.

    More button - Android

    More button - Android.    		 More button. According to your administrators' configuration, the more button may contain functions related to the calendar screen, for example, create a new event or navigate to a map.
    Today button. Today button. Tap to return the calendar to the current day and to refresh the calendar data. This option minimizes the amount of scrolling when viewing events that are a long time in the past or future.
    Filter button. Filter button. Use the filter option to help you search for specific content in the calendar. For more information about filtering, see Filtering and sorting results in mobile.
    Saved items button. Saved items button. Use this option to save the current filter setting.

    Defining the first day of the week

    To define the first day of the week in your calendar screen, go to the Settings area and select Preferences. Tap the Start day of the week option and then select the appropriate start day of the week.