Exploring Operational Technology Incident Management

Learn more about the Operational Technology Incident Management application.

Key features

With Operational Technology Incident Management, you can use the following key features.

• Create OT incidents and drive workflows to quickly restore production processes impacted by OT devices.
• Understand context and impact of OT incidents on production processes.
• Monitor and manage OT incidents separately from IT incidents.
• Assign a separate role for the OT incident fulfiller.
• Improved OT user experience.
• Support for Operational Technology Knowledge Management. For more information, see Operational Technology Knowledge Management.

• Operational Technology Incident Management
  Operational Technology Incident Management enables engineers to quickly resolve Operational Technology (OT) device and production process issues.
• Integrating with Industrial Process Manager
  Integrate Operational Technology Incident Management with Industrial Process Manager to report incidents on equipment model entities.