Service Graph Connector for Microsoft Defender for IoT (On-premises Management Console)

  • Release version: Washingtondc
  • Updated February 7, 2024
  • 2 minutes to read
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    Summary of Service Graph Connector for Microsoft Defender for IoT (On-premises Management Console)

    The Service Graph Connector for Microsoft Defender for IoT integrates seamlessly with the ServiceNow® Operational Technology Manager application, allowing for the automated import of sensor appliances, OT devices, and network connections. This integration is designed to enhance operational efficiency by streamlining data management processes.

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    Key Features

    • Supports Microsoft Defender for IoT (On-premises Management Console) version 10.5.2 or later.
    • Compatible with ServiceNow versions: Utah, Vancouver, Washington.
    • Guided setup provides a structured approach to configure the integration.
    • Integration Commons for CMDB offers a dashboard to monitor the status, results, and errors of integrations.
    • Data mapping is handled by the Robust Transform Engine (RTE) and the Identification and Reconciliation Engine (IRE) to ensure accurate data insertion into the ServiceNow CMDB.

    Key Outcomes

    Upon completing the guided setup, customers can expect to automate the periodic data pulls from Microsoft Defender for IoT, ensuring that the CMDB is up-to-date with relevant information regarding OT devices and sensors. The integration enhances visibility into the operational technology landscape and supports effective asset management.

    Integrate Microsoft Defender for IoT (On-premises Management Console) with the ServiceNow® Operational Technology Manager application to automate import of sensor appliances, OT devices, and network connections.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Supported versions

    • Microsoft Defender for IoT (On-premises Management Console) version: 10.5.2  or later
    • Supported ServiceNow versions:
      • Utah
      • Vancouver
      • Washington

    Use cases

    You can use the Service Graph Connector for Microsoft Defender for IoT (On-premises Management Console) with the ServiceNow® Operational Technology Manager application to import sensor appliances, OT devices, and network connections.

    Guided setup

    The guided setup for the Service Graph Connector for Microsoft Defender for IoT (On-premises Management Console) provides an organized sequence of tasks to configure the integration on your instance. To access the guided setup, see Configure guided setup.

    CMDB integrations dashboard

    The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed integrations. You can see metrics for all integration runs. You can filter the view to a specific CMDB integration, a specific time duration, or a specific integration run. For more details about monitoring integrations in the CMDB Integrations Dashboard, see Integration Commons for CMDB.

    Data mapping

    Data from the Microsoft Defender for IoT (On-premises Management Console) data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).

    When you complete the setup, you can configure the integration to periodically pull data from the Microsoft Defender for IoT (On-premises Management Console) application.

    The following table lists the data sources included for a Microsoft Defender for IoT (On-premises Management Console) project and the corresponding staging tables where the imported data is loaded.
    Table 1. Data sources and staging tables for Microsoft Defender for IoT (On-premises Management Console)
    Data source Staging table
    SG-OT Microsoft D4IoT Connections Import SG-OT Msft D4IoT Connections Import [sn_msftd4iotsgc_sg_ot_msft_d4iot_connections_import]
    SG-OT Microsoft D4IoT Devices Import SG-OT Msft D4IoT Devices Import [sn_msftd4iotsgc_sg_ot_msft_d4iot_devices_import]
    SG-OT Microsoft D4IoT Sensors Import SG-OT Msft D4IoT Sensors Import [sn_msftd4iotsgc_sg_ot_msft_d4iot_sensors_import]
    The imported data from the staging tables is then inserted into the following target tables:
    • AIX Server [cmdb_ci_aix_server]
    • Computer [cmdb_ci_computer]
    • Configuration Item [cmdb_ci]
    • DCS [cmdb_ci_ot_dcs]
    • ESX Server [cmdb_ci_esx_server]
    • EWS [cmdb_ci_ot_ews]
    • External System Metadata [cmdb_key_value_v2]
    • Game Console [cmdb_ci_game_console]
    • Handheld Computing Device [cmdb_ci_handheld_computing]
    • Historian [cmdb_ci_ot_historian]
    • HMI [cmdb_ci_ot_hmi]
    • HP-UX Server [cmdb_ci_hpux_server]
    • HVAC Equipment [cmdb_ci_hvac]
    • HyperV Server [cmdb_ci_hyper_v_server]
    • IED [cmdb_ci_ot_ied]
    • Industrial Actuator [cmdb_ci_ot_industrial_actuator]
    • Industrial Drive [cmdb_ci_ot_industrial_drive]
    • Industrial Robot [cmdb_ci_ot_industrial_robot]
    • Industrial Sensor [cmdb_ci_ot_industrial_sensor]
    • IoT Device [cmdb_ci_iot]
    • IP Address [cmdb_ci_ip_address]
    • IP Camera [cmdb_ci_ip_camera]
    • IP Firewall [cmdb_ci_ip_firewall]
    • IP Phone [cmdb_ci_ip_phone]
    • Linux Server [cmdb_ci_linux_server]
    • Netgear [cmdb_ci_netgear]
    • Network Adapter [cmdb_ci_network_adapter]
    • Network Intrusion Detection System [cmdb_ci_nids]
    • Operational Technology (OT) [cmdb_ci_ot]
    • OSX Server [cmdb_ci_osx_server]
    • OT Control Module [cmdb_ci_ot_control_module]
    • OT Control System [cmdb_ci_ot_control]
    • OT Device Details [cmdb_ot_entity]
    • OT Field Device [cmdb_ci_ot_field_device]
    • PLC [cmdb_ci_ot_plc]
    • Printer [cmdb_ci_printer]
    • RTU [cmdb_ci_ot_rtu]
    • Serial Number [cmdb_serial_number]
    • Server [cmdb_ci_server]
    • Server [cmdb_ci_server]
    • Solaris Server [cmdb_ci_solaris_server]
    • Source [sys_object_source]
    • Unix Servercmdb_ci_unix_server]
    • Uninterruptible Power Supply (UPS) [cmdb_ci_ups]
    • Wireless Access Point [cmdb_ci_wap_network]

    For more information on where data is saved when pulling data from a Microsoft Defender for IoT (On-premises Management Console) project, see CMDB classes targeted.