Reviewing the Knowledge Management property for an Operational Technology knowledge base

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • As an administrator, you can configure the look and functionalities of Operational Technology (OT) knowledge bases with the Knowledge Management properties.

    You can access the Knowledge Management properties by navigating to All > Knowledge > Administration > Properties.

    Use the property that is listed in the following table to control which roles can flag incomplete or inaccurate articles in knowledge bases.
    Table 1. Glide.knowman.show_flag.roles property
    Property Description
    List of roles (comma-separated) that can flag incomplete/inaccurate articles (glide.knowman.show_flag.roles) Enter the role names exactly as they appear in User Administration > Roles. If both the Show article rating section and Show "Flag Article" option properties are selected, the users with the roles listed in this property see the flag article option in the article view.

    All roles listed in this property must also be listed in the List of roles that can see an article's rating section property.
    For more information about the other available Knowledge Management properties, see Knowledge Management properties.