Create a search application configuration for AI Search

  • Release version: Yokohama
  • Updated July 16, 2025
  • 1 minute to read

    • Create a search application configuration to specify AI Search as the search engine for a ServiceNow AI Platform® application. Select a search profile for the application to use. Configure the application's settings for refinement and display of search results.

    Before you begin

    Role required: search_application_admin

    Procedure

    1. Navigate to All > AI Search > Search Experience > Search Applications.
    2. Select New.
    3. On the Search Application Configuration form, fill in the fields.
      For a description of the field values, see Search Application Configuration form.
    4. Select Submit.

    Result

    The new search application configuration record appears in the Search Application Configurations list.

    What to do next

    To use your new search application configuration, select it in the configuration for a ServiceNow AI Platform application that supports AI Search. For more information on these ServiceNow AI Platform applications, see Enabling and configuring AI Search in ServiceNow AI Platform applications.