Create multi-store cases in Retail Task Management Core

Yokohama Retail Industry
Release
yokohama
ft:locale
en-US
ft:publication_title
Yokohama Retail Industry
ft:clusterId
rahi
bundleId
rahi
workflow
Customer and Industry
  • Retail
  • Exploring Retail
  • Retail case overview
  • Retail portal
  • Retail mobile application
  • Retail case types
  • Store inquiry case
  • Customer complaint case
  • HQ communications case
  • In-store operations case
  • Configuring Retail
  • Activate plugins
  • Assign roles to Retail users
  • Configure related party configurations
  • Create a retail organization
  • Add members to a retail organization
  • Configure your organizational structure
  • Set up your retail support team
  • Add and configure the Retail KPI widget
  • Retail KPI JSON parameters
  • Manage customer complaints
  • Create and assign a retail customer complaint case in workspace
  • Track a customer complaint case in Workspace
  • Close a customer complaint case in workspace
  • Manage store inquiries
  • Create a store inquiry case from the Retail portal
  • Manage a store inquiry case from the Retail Portal
  • Track a store inquiry case from Retail portal
  • Create a store inquiry case from a mobile app
  • Manage a store inquiry case from a mobile app
  • Track a store inquiry case from a Retail mobile app
  • Resolve a store inquiry support request in workspace
  • Track cases and tasks from Retail portal
  • Track your cases and tasks from the Retail portal
  • View your organization's knowledge articles from the Retail portal
  • View your associated retail organizations from the Retail portal
  • Retail reference
  • Components installed with plugins
  • Components installed with Retail core overview
  • Components installed with Retail Mobile
  • Components installed with Retail Store Services
  • Components installed with Retail customer complaint
  • Components installed with Retail HQ Operations
  • Components installed with Retail In-store Operations
  • Retail organization data model
  • Retail organization data model tables
  • Retail unified case and task data model
  • Domain Separation in Retail Core
  • Retail Task Management
  • Exploring Retail Task Management
  • Retail multi-store case
  • Configuring Retail Task Management
  • Install Retail Task Management Core
  • Enable service selector for Retail Task Management Core
  • Configure service definitions for multi store case
  • Create a CSM Table Map for Retail Task Management Core
  • Create an entity in the Multiple Case Configuration table
  • Create a service definition for multi-store cases
  • Create multi-store cases in Retail Task Management Core
  • Create a parent multi-store case
  • Manage child cases in Retail Task Management Core
  • Retail multi-store case states
  • Retail Task Management reference
  • Components installed with Retail Task Management
  • Retail Task Management Core data model

Create multi-store cases in Retail Task Management Core

  • Release version: Yokohama
  • Updated July 31, 2025
  • 1 minute to read

    • Create multi-store cases that assign work from HQ to multiple retail locations simultaneously.

    1. Create a parent multi-store case in Retail Task Management Core

    2. Manage child cases in Retail Task Management Core

    3. Retail multi-store case states
    Back to home page