Using Planning console - Legacy
Summarize
Summary of Using Planning console - Legacy
The planning console is a centralized interface within the Project Management application that offers project managers a comprehensive view of projects, including hierarchical sub-projects, tasks in a work breakdown structure (WBS), and a Gantt chart. It supports collaboration through integration with Live Feed. However, note that the planning console is being prepared for future deprecation and will no longer be available for installation, though it will continue to be supported. ServiceNow recommends transitioning to the new Project Workspace, which provides an enhanced user interface for efficient project management.
Show less
Key Features
- Sections: The console includes a task list, Gantt chart, and banner icons for task execution.
- Business Rules: Not triggered by default during operations; can be enabled via settings to customize behavior.
- Client Side Planning Console: Enables quick project structure building in the browser without server saves, reducing time lags and improving scheduling performance.
- Automatic vs. Manual Projects:
- Automatic projects update all related task dates and durations automatically.
- Manual projects require manual updates for task changes, with optional settings to adjust planned dates based on actual start dates.
- The project type is set in the Calculation field and locked once the project starts.
- Gantt Chart: Visualizes project timelines, task start and end dates, and dependencies.
- Parent-Child Relationships: Manage task hierarchies through indentation in the WBS section, enabling easy organization of tasks.
- Task Dependencies: Create predecessor relationships between tasks directly in the WBS section.
- Custom Columns: Administrators can configure which columns appear in the planning console for tailored project views.
- Tutorial Walkthrough: Available within the console to guide users through features and usage.
Practical Use for ServiceNow Customers
ServiceNow customers can use the planning console to efficiently visualize and manage project schedules, hierarchies, and dependencies in a single interface. The client-side planning option boosts responsiveness during project structuring. Customers managing automatic projects benefit from dynamic schedule updates, while manual projects allow controlled update processes. The ability to customize columns and create task relationships directly in the console streamlines project planning. However, customers should prepare to migrate to the new Project Workspace as the legacy planning console is being deprecated.
The planning console is a centralized interface for the Project Management application.
Planning console is being prepared for future deprecation. It will be hidden and no longer available for installation but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base. Use new Project Workspace with enhanced UI to help you efficiently manage your projects.
The planning console gives project managers a comprehensive view of all aspects of a project, including a hierarchical list of sub-projects, if any, project tasks that appear in a work breakdown structure (WBS) list, and the project Gantt chart. The console also integrates with Live Feed so your users can collaborate on projects.
Sections in the planning console
- A list of the project tasks if you open the planning console for a project.
- The Gantt chart.
- Banner icons and lists for performing tasks on the console.
Business rules
You can also enable business rules when defining the columns for planning console using the Fire BR on Save field.
Client side planning console
Build your project structure quickly on the client side without having to save details in the server for each interaction in planning console. Enabling Client side planning console prevents any time lags that occur after you perform any actions in planning console, and improves the scheduling performance.
Automatic and manual projects
In an automatic project, any change to the dates, duration, or
relationships of a project task automatically updates all the tasks in the entire project,
including the project record, as necessary. The automatic project icon () appears adjacent to the project name.
In a manual project, changes to the dates, duration, or
relationships of a project task do not automatically update all tasks. So parent task dates
do not reflect any changes made to dependents or child tasks. The only change that is made
automatically is when a task date or duration change updates dates and duration of the
project record. In a manual project, any update to actual start date does not update the
planned end date of the project or project task. However, enabling the project property
Enable alter of planned date with Actual for Manual Project updates
the planned end date from actual start date and planned duration. The manual project icon
() appears adjacent to the project name.
You can specify if a project is automatic or manual in the Calculation field on the Project form. This field becomes read-only when the project starts.
Tutorial
A tutorial walk through is available in the console. It shows you all the features of the
console and how to use them. Access the walk through within the help icon ().