Mobile app settings

  • Release version: Zurich
  • Updated July 30, 2026
  • 1 minute to read
  • Use the settings in your mobile applications to manage accounts, accessibility, notifications, location tracking, and more.

    The Settings page in ServiceNow's mobile apps is where you manage things like account settings, accessibility options, location tracking, and offline mode behavior. It is the central hub for personalizing and securing how the mobile app behaves on your device. The Settings page is usually accessed from an icon in the navigation bar, but your administrator may decide on a different location.

    Settings page with expanded Account section Settings page with expanded Account and Preference sections
    Settings page with expanded Account section Settings page with expanded Account and Preference sections
    The following is a list of the default option listings in the settings page. Tap the arrow next to a heading to expand or collapse its related options.
    Note:
    You may not see all these options listed, as it depends on your administrator's configuration.
    • Account
      • Accounts
      • Device sharing
      • Impersonate users
    • Preferences
      • Language
      • Theme
      • Banners
      • Notifications
      • Security
      • Start my week
      • Analytics
      • Chart accessibility
    • App Controls
      • Offline
      • Location tracking
      • Feedback
    • Version
    • Log out