Delete orders

Delete order or order line items if you no longer require them to be part of the order.

Before you begin

Role required: order_approver, order_viewer, sn_ind_tmt_orm.order-fulfillment_agent, or sn_ind_tmt_orm.order_fulfillment_manager

Procedure

1. Navigate to  Workspaces > CSM/FSM Configurable Workspace .
2. Select the List icon .
3. Navigate to Customer Orders > All or Service Orders > All to delete a product or service order respectively.
4. Select an order or order line items you want to delete.
   Note:

   If the PONR option is selected, the Cancel Order button is turned off because it is too far along in the process to request a cancellation.
5. Select Delete from the More actions icon .