Return Merchandise Authorization case table fields

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Information about Return Merchandise Authorization (RMA) case table fields.

    Table 1. RMA case table fieldsList of fields on the rma case table. This table extends the case table. It defines and manages RMA Case.
    Field Type Description
    Request reason code integer Reason for RMA request.
    • Other
    • Defective
    • Wrong quantity
    • Damaged
    • Outdated
    • Not satisfied
    • Wrong item
    • Not as described