Set up External Connection in Logik

  • Release version: Zurich
  • Updated December 7, 2025
  • 1 minute to read
  • Set up an External Connection in Logik by copying the Client ID and Client Secret of the Logik.ai Auth record.

    Before you begin

    Role required: admin

    Procedure

    1. In ServiceNow Sales CRM, navigate to https://<service_instance_url>/oauth_entity.do?sys_id=99a63a9e2baeea1001bff246f291bf57.
      We will use the integration we created to set up an external connection in ServiceNow CPQ.
    2. Copy the Client ID and Client Secret.
    3. In Logik, navigate to Utilities > Exernal Connections.
    4. Select New.
    5. Set the name to pricing.
      If you give a different name, it will require updating the default Enrichment scripts to point to the varname given.
    6. Select “External” under “Integration Type”
    7. Select “OAuth - Client Credentials Flow” for ‘Authentication Type’
    8. Fill in Client ID and Client Secret you copied in step 2.
      Token URL is: https://<site>.service-now.com/oauth_token.do
    9. Scope: useraccount
    10. HTTP method: POST
    11. Host: https://<site>.service-now.comstep
    12. Path: “/{{pricingPath}}”step
    13. Body: “{{pricingRequest}}”
    14. Ensure the Content Type is application/json.
    15. Save.
    16. Navigate to Utilities > Settings, then set the Pricing Connection to the newly created connection.